Can you get out of a Mosaic loan?
Often, yes. Whether you can cancel or dispute your Mosaic loan turns on how it was sold and what you were told — but Mosaic's dealer-fee practices are named in a state lawsuit, and its loans have moved between servicers, both of which can work in a borrower's favor. You don't need to prove your case yourself; a free review of your documents will tell you where you stand.
Who is Mosaic?
Solar Mosaic is one of the earliest and largest financiers of residential solar in the U.S. It doesn't sell or install panels — it funds deals originated by third-party solar dealers, and that dealer model is where most complaints begin. Mosaic has since restructured, and its large loan portfolio has moved, which is why some borrowers have seen their servicer or payoff details change.
Why Mosaic loans are under scrutiny
The most significant action against Mosaic:
- Minnesota Attorney General lawsuit (2024). Minnesota sued Solar Mosaic — alongside GoodLeap, Sunlight Financial, and Dividend — alleging the lenders concealed upfront dealer fees inside financing agreements, in violation of the state's Regulated Loan Act.
- The numbers. Per the complaint, Mosaic's average upfront fee was about 17.6% of each loan, adding an average of roughly $5,800 to Minnesota consumers' balances — over $12 million in upfront fees across those borrowers.
- Servicing upheaval. As Mosaic restructured and its portfolio changed hands, borrowers have reported payoff delays, incorrect payoff amounts, and confusion over who to pay.
These are allegations being litigated, not settled findings — but they map directly onto the grounds an individual homeowner can raise about their own loan.
Grounds to cancel or dispute a Mosaic loan
Hidden or excessive dealer fees
If a large dealer fee — around 17.6% on average, per the Minnesota complaint — was baked into your financed amount without clear disclosure, that can support a claim that the loan's true cost was misrepresented.
Misrepresentation at the point of sale
"Free" panels, guaranteed savings, a disappearing bill, a "government program" — if the dealer's pitch didn't match your contract, a loan induced by false promises can be challenged.
Truth in Lending Act (TILA) violations
When fees are buried, the APR understated, or the amount financed misstated, that can be a TILA violation — which in some cases extends your right to rescind well beyond the standard window.
The 3-day right to cancel
If your loan was signed at your home, the FTC's Cooling-Off Rule generally gave you until midnight of the third business day to cancel, and many states add their own protections.
UCC-1 lien blocking your home
A UCC-1 fixture filing can surface in title work and stall a sale or refinance. Where the loan involved misrepresentation, it can often be challenged or cleared as part of a dispute.
A system that never worked — or an installer that vanished
If your system underperformed, was never activated, or your installer went bankrupt while the loan kept billing, that gap can support a breach or dispute claim.